At RichardSavageVoice.com, we understand that we have a responsibility to protect and respect your privacy and look after your personal data.
Data Protection law changed on 25th May 2018
Who are we?
Richard Savage is a voice artist. We provide information about voice recording services offered through our website. Richard Savage is registered at Castkova 76, Plzen, Czech Republic
How the law protects you
Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of a contract, billing and to contact you.
How do we collect personal data from you?
We receive information about you from you when you use our website, complete forms on our website, if you contact us by email, or otherwise in respect of any of our products and services or during the purchasing of any such product. Additionally, we also collect information from you when you sign up, enter a competition, promotion or survey, or when you inform us of any other matter.
If you provide us with personal data about a third party (for example when registering a friend or family member on their behalf to send them one of our products), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.
Your personal data may be automatically collected when you use our services, including but not limited to, your IP address, device-specific information, server logs, device event information, location information and unique application numbers.
What type of data do we collect from you?
The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information and IP addresses. We may also keep details of your visits to our site including, but not limited to traffic data, location data, weblogs and other communication data. We also retain records of your queries and correspondence, in the event you contact us.
We merely process such data on your behalf and you are responsible for any applicable legal requirements in respect of your content.
How do we use your data?
We use your personal information in the following ways:
To process orders that you have submitted to us;
To provide you with products and services;
To comply with our contractual obligations that we have with you;
To help us identify you and any accounts you hold with us;
To enable us to review, develop, and improve our website and services;
To provide customer care, including responding to your requests if you contact us with a query;
To administer accounts, process payments, and keep track of billing and payments;
To detect fraud, and to make sure what you have told us is correct;
To carry out marketing and statistical analysis;
To notify you about changes to our website and services;
To provide you with information about products or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes; and
To inform you of service and price changes.
Who has access to your personal data?
For the purposes of selling merchandise on our website we process your data for administration, billing, and the provision of goods and services.
For the avoidance of doubt, we do not, and never shall sell your personal data to third parties for marketing or advertising purposes.
We may pass your personal data to third parties for the provision of services on our behalf (for example processing your payment). However, we will only ever share information about you that is necessary to provide the service, and we have specific contracts in place which ensure your personal data is secure and will not be used for any marketing purposes.
In preventing the use or processing of your personal data, we may be delayed or prevented from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.
You have the right to object to our use of your personal data or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.
You can also make choices about collection of your data and how we use it.
You have the right to ask us not to process your personal data for marketing purposes. If you choose not to receive marketing communications from us about our products and services, you will have the choice not to choose these either at sign up or in your customer account record.
We will not contact you for marketing purposes unless you have given us prior consent. You can change your marketing preferences at any time by using the unsubscribe link at the bottom of any of our newsletters or by contacting us at firstname.lastname@example.org.
Accessing, updating and deleting your data
You must maintain the accuracy of your information and ensure all your details including, but not limited to, name, address, title and phone number are kept up to date at all times.
You can also update your personal details within your record on the Richard Savage Voice website by emailing email@example.com.
You have the right to access the information we hold about you. Please email your requests to firstname.lastname@example.org so that we can obtain this information for you.
GDPR – Art.17 – Right to Erasure: you have the right to request that the information we hold about you is deleted. Please email your request for erasure to email@example.com so that we can delete your information for you.
A number of cookies are used on this site for a variety of reasons. Using cookies helps us to understand user needs, provide personalized content, improve functionality, and match relevant content and services with users.
If you want to know more about cookies and how to control or delete them, please visit http://www.aboutcookies.org, which contains detailed guidance for users.
Essential cookies help users to navigate the website and are used for secure shopping and checkouts. Essential cookies can help load pages quickly, facilitate secure online transactions and retain the contents of your shopping cart when you continue shopping or navigate away from the page. Without cookies online shopping might not be possible.
Analytical Performance Cookies
We use Google Analytics, Facebook Pixel and StatCounter, which set cookies to monitor website performance and user behaviour. They allow us to improve the website, providing better content for users and to identify areas in need of maintenance. Performance cookies can help us to identify the most popular products/services/content and present this content more prominently for returning users.
Control Your Cookies
This site also tracks the IP addresses of its users. An IP Address is a number that identifies an Internet Service Provider and user country. IP addresses do not contain personal information and help us to build a picture of who visits the site.
Links to other sites
Richard Savage Voice may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information that is supplied on these sites will not be within our control and we cannot be responsible for the privacy policies and practices of these.
Where we store your personal data
RichardSavageVoice.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by RichardSavageVoice.com adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Any sensitive data (payment details for example) are encrypted and protected.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping the password confidential. We ask you not to share a password with anyone.
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at firstname.lastname@example.org.